Frequently Ask Questions:
How does our Medi-Alert Service work?
What happens when the Necklace/Wristband is pressed?
Who gets notified in the event of an emergency?
How close to the console do I need to be in order to be heard?
Does the ADC Medi-Alert work outside?
Who responds to my call for help?
What happens if I cannot talk or respond to you after I press my pendant?
How will emergency personnel get into my home?
What happens if my electricity goes out?
Can I set-up the ADC Medi-Alert myself?
How do I plug it in? Do I lose my telephone jack?
Can I take the ADC Medi-Alert with me if I move?
I have a rotary phone line, will that affect the system?
Is the monitoring center available 24/7?
How big is the Medi-Alert Help Button and Console?
Is the Medi-Alert Help Button easy to push?
Will the Pendant/Wristband Button break if I drop it?
Can I use the Pendant/Wristband Button in the shower?
How long do the Pendant/Wristband Button batteries last?
What happens if I accidentally set off my ADC Medi-Alert Button ?
I live in a remote rural area, can I still be covered?
How long does it take to get a response after I press my Medi-Alert Button?
If something should ever go wrong with my console, how do I get it fixed?
Can I update and change information after I set up the system?
How much does ADC Medi-Alert Service cost?
Will my monthly service fee ever increase?
Must I sign a long term multi-year agreement?
Is ADC Medi-Alert covered by insurance companies?
Do you have any other payment options after the initial credit card charge?
How long will it take to receive my ADC Medi-Alert Service ?
I'm ordering this alarm for my parents, but I want to be the one billed for it. Is this possible?
You have DSL Service from you local telephone company. Will the ADC Medi-Alert Service work?
You have Digital Phone Service from your local cable company. Will the ADC Medi-Alert Service work?
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