How ADC Medi-Alert Services Works
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How ADC Medi-Alert Services Works
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| Ready
Status |
Your ADC Console silently rests awaiting your call for HELP. The GREEN / RED power indicator lets you know that the AC power is on.
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| At the push of a pendant, your ADC Medi-Alert Consoles begins calling our 24 hour monitoring center.
The medi-alert consoles internal siren sounds as it dials the call to relay your personal
information code to our monitoring center. Once the necessary information is transmitted to the monitoring center, in approximately 30-60 seconds your medi-alert voice to voice talk feature is activated and you can talk to the attendant at the monitoring center. The trained attendant then follows a preset protocol to determine if there is a problem. If there is a problem, the attendant than determines the extent and seriousness of the problem. Once this is determined the attendant then calls "responders" (relatives, neighbors or friends who have agreed to help). In some cases your local emergency services are called. |
| Click for Installation Video |
Easy as 1 -2 - 3 Installation
| Step 1:
Pick a "central" location in the home near a telephone jack, and a
power outlet (Make sure power outlet is not controlled by a wall switch). Step 2: Unplug the existing telephone from the wall phone jack and plug the telephone cord included with your ADC Console directly into the wall phone jack, than plug your phone into the jack marked "Plug phone or other device here" on the back of your ADC Console. Step 3: Plug the black adapter cord into the electrical outlet. *Make sure the outlet is not being controlled by a wall switch. It's that simple. Even if you have a problem call us, we're here 24 hours a day. |
| Question? Call
Toll Free Nationwide 1 - 800-603-4911 |
Very Important Information
The Problems With VoIPMany home owners today are attracted to 'Voice over Internet Protocol' or VoIP services from local Internet providers and cable companies. VoIP offers significant cost savings on local and international calls compared to your local landline service. However, most users are unaware of the security issues and vulnerabilities of VoIP systems in relation to medi-alert equipment. Unlike regular land-line phone service, an Internet phone doesn't communicate its location to emergency services. That could be a problem if it comes time to dial 911. Some service providers ask you to register an address that they can pass to the 911 call center, but there's still no guarantee your call would get routed properly. If the power goes out, unless you've got your phone, modem, and router all on power supplies with battery backup, you're without a connection. If Internet service goes down, so does your phone service. And those who want multiple extensions for the same line will have their hands full getting a straight answer on whether the service will let you install extensions. So why bother? Keep your regular service.
Click Here For Frequently Asked Questions
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