Thank you for choosing Rapid Response Medical Alarms as your medical-alarm company! We just wanted to take this opportunity to welcome you as a new member. Once you receive the equipment and after reading the enclosed instructions you’ll call us so that we can perform a walk thru home test with the Emergency Response Center. This test will show you how we’ll be able to pick up your voice thru out your home.

You’ll simply enter 1 room at a time and say “Can You Hear Me” and we’ll respond back, “Yes I Can”. Once your satisfied with that test we’ll do a pendant test in and around your home. This test will give us an idea how far the pendant will send a signal to the console letting you know how far you can be from the console. From start to finish this should take about 15 – 20 minutes.

If you have an accident and you fall, press your pendant and when we respond to you SIMPLY SAY HELP. The attendants are here for you to help those in need. It does not cost you anything for the emergency services to come to your home to “HELP” you get up. Once again, please say HELP when the center responds to your call.

We will always strive to give you the best possible service. If you are pleased with the work we have done, tell a friend. Should you require future services or additions to your system please call 1-866-307-4911 between the hours of
9 AM and 10 PM(EST) 7 days. Please have your monitoring number when calling.

Click on any of the links on the left navigation bar to learn how to perform a test with your system. Once again, thank you for choosing us for your medi-alert service provider.