These consoles are electronics and possibly they could fail. There may be a time for interruptions, and honestly, there is nothing anyone can do to have 100% fail safe with electronics. Please understand there is a variety of reasons that could affect the status of the consoles electronics. This is why we know how important it is for you to test your console at least once or twice a month to make sure everything is operating properly. We will do everything in our power to make sure you are safe and secure with our service.
If you have multiple phones throughout your home, we realize other phones in your home may not be hung up or turned off. To ensure your system works in the event of the prior happening, we suggest adding the RJ31X jack to your home. This jack is used for line seizure and reporting alarm codes to the monitoring center. This is good because the phone could be off the hook and how would we know? For more information speak to one of our representatives.
We recommends connection to an RJ31X telephone jack supplied by a local telephone company. Failure to install an RJ31X telephone jack by Subscriber shall relieve us of any and all liabilities for any failure to communicate that may occur as a direct result of such failure. Service requires connection to a private telephone line. RRMA is not responsible in any way for the operation or maintenance of any appliance, instrument, or the telephone system to which the equipment is connected.
Warranty- RAPID RESPONSE MEDICAL ALARMS, LLC Fall Detection warrants only to the original purchaser(s) from its products to be free from defects in materials and workmanship under normal use and service for a period of one year from the date of purchase from RAPID RESPONSE MEDICAL ALARMS, LLC. The obligation of this warranty shall be limited to repairing or replacing any part of the product that we agree is defective in materials or workmanship under normal use and service during one year commencing with the date of purchase. This one-year warranty is in lieu of all other express warranties, obligations or liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, ARE HEREBY EXCLUDED. THE MANUFACTURER DOES NOT WARRANTY THAT THE PRODUCT IS SUITABLE FOR ANY PARTICULAR APPLICATION OR PURPOSE. No agent, representative, dealer, or employee of the company has the authority to increase or alter the terms or obligations of this warranty. This warranty does not apply to batteries or any product that through use may have a life of less than one year. IN NO CASE SHALL RAPID RESPONSE MEDICAL ALARMS, LLC BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, WHATSOEVER.