Medical Alert Systems Guarantee?

We appreciate the trust you are placing with our company by ordering our medical alert systems. We know that ordering online is something new to some of us, and we want to take a moment to let you know that you have made a safe choice by ordering from our company. Therefore, we have put in place the following guarantee.

We want you to be fully satisfied with emergency response service.

Damaged or Defective Items

If you receive a damaged or defective medical alert systems, contact a Customer Care your representative immediately. Please supply the Representative with your, tracking number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. We will make every reasonable effort to assist you with your return. If you do not contact Customer Care, you are responsible for all return shipping charges.

A defective item may be repaired or replaced within 90 days of purchase under our Warranty Policy, or within the manufacturer’s warranty period, whichever is longer.

Contact a Customer Care Representative for assistance.